no recommendations

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- SatyBoY ha detto...
- Utente
- Dic 2 2011, 21:36
Error Code 8

Connected on work UK VPN - worked, Recommendations work.

As I can see this and other countries are not supported by Last.fm, so no development issue or bug, only agreements with countries.

For me issue solved.

[quote][b][user]SatyBoY[/user][/b] ha detto: Connected on work UK VPN - worked, Recommendations work. As I can see this and other countries are not supported by Last.fm, so no development issue or bug, only agreements with countries. For me issue solved.[/quote]

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- Sheugel ha detto...
- Abbonato
- Dic 3 2011, 7:18
Re: Error Code 8

SatyBoY said:
other countries are not supported by Last.fm
Hi, I wonder where you got that.
As a legally paying subscriber from Belgium, I don't see anywhere why I would be limited...
Last.fm Wiki

[quote][b][user]Sheugel[/user][/b] ha detto: [quote][b][user]SatyBoY[/user][/b] said: other countries are not supported by Last.fm[/quote] Hi, I wonder where you got that. As a legally paying subscriber from Belgium, I don't see anywhere why I would be limited... [url=http://en.wikipedia.org/wiki/Last.fm]Last.fm Wiki[/url][/quote]

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- alex_reusch ha detto...
- Abbonato
- Dic 3 2011, 9:31
Does not work here.

Country: Switzerland
Spotify Premium
Language: English

[quote][b][user]alex_reusch[/user][/b] ha detto: Does not work here. Country: Switzerland Spotify Premium Language: English[/quote]
Modificato da alex_reusch in data Dic 3 2011, 9:34

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- [Utente eliminato] ha detto...
- Utente
- Dic 3 2011, 9:33
Doesn't work here either

Country: Denmark
Spotify Premium
English language

[quote][b][user][/user][/b] ha detto: Doesn't work here either Country: Denmark Spotify Premium English language[/quote]

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- Marre ha detto...
- Abbonato
- Dic 3 2011, 12:26
I have no recommendations, no recent or loved tracks, and album art does not show in the Albums overview.

Belgium, Spotify Premium, English.

Could we have an official statement on the availability of the Last.fm Spotify app?

[quote][b][user]Marre[/user][/b] ha detto: I have no recommendations, no recent or loved tracks, and album art does not show in the Albums overview. Belgium, Spotify Premium, English. Could we have an official statement on the availability of the Last.fm Spotify app?[/quote]

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- Nixdorux ha detto...
- Utente
- Dic 4 2011, 4:49
Country: Switzerland
Spotify Premium
Language: French

[quote][b][user]Nixdorux[/user][/b] ha detto: Country: Switzerland Spotify Premium Language: French[/quote]

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- pulsorock ha detto...
- Utente
- Dic 4 2011, 16:34
Over 2,222 scrobbles and no recommendations available...

Country: Puerto Rico (USA)
Spotify lang: English
Spotify Premium

[quote][b][user]pulsorock[/user][/b] ha detto: Over 2,222 scrobbles and no recommendations available... Country: Puerto Rico (USA) Spotify lang: English Spotify Premium[/quote]

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- epic2012 ha detto...
- Utente
- Dic 5 2011, 4:16
Nope

No luck here,

Country: Australia
Spotify lang: English UK (account registered and paid for in the UK)
Spotify Premium

50,000 scrobbles...

Fish live in the sea... not hedges....

[quote][b][user]epic2012[/user][/b] ha detto: No luck here, Country: Australia Spotify lang: English UK (account registered and paid for in the UK) Spotify Premium 50,000 scrobbles...[/quote]

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- studiomuscle ha detto...
- Utente
- Dic 5 2011, 13:39
Same problem, error 8, no recommendations.

Installed it in England, there it worked. Moved to Belgium, not working on two machines.

Really, this was the BEST new feature, would love to see it working again in Belgium too :)

[quote][b][user]studiomuscle[/user][/b] ha detto: Same problem, error 8, no recommendations. Installed it in England, there it worked. Moved to Belgium, not working on two machines. Really, this was the BEST new feature, would love to see it working again in Belgium too :) [/quote]

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- studiomuscle ha detto...
- Utente
- Dic 5 2011, 13:42
When in Belgium

Used to work in the UK (even tweeted about the great feature! )

https://twitter.com/studiomuscle/status/142037121811750914

[quote][b][user]studiomuscle[/user][/b] ha detto: When in Belgium [img]https://img.skitch.com/20111205-xn4in93d96d82xekxca63ipkhi.jpg[/img] Used to work in the UK (even tweeted about the great feature! ) https://twitter.com/studiomuscle/status/142037121811750914[/quote]

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- alex_reusch ha detto...
- Abbonato
- Dic 5 2011, 20:10
Professional support & communication?

Dear last.fm and spotify friends,

It is obvious that there is a problem with the last.fm app integration in the spotify client. Do we ask too much, if you would show some more professionalim in supporting your paying customers by improving your communication to us?

What we expect:
- Do you acknowledge that there is a problem?
- Could you provide us with a regular status update?

What would help:
- Are you still investigateing/analyzing? Or have you already identified the problem?
- When do you expect to solve the problem?
- How will the users be informed when a fix will be available?

Thanks for any feedback.

[quote][b][user]alex_reusch[/user][/b] ha detto: Dear last.fm and spotify friends, It is obvious that there is a problem with the last.fm app integration in the spotify client. Do we ask too much, if you would show some more professionalim in supporting your paying customers by improving your communication to us? What we expect: - Do you acknowledge that there is a problem? - Could you provide us with a regular status update? What would help: - Are you still investigateing/analyzing? Or have you already identified the problem? - When do you expect to solve the problem? - How will the users be informed when a fix will be available? Thanks for any feedback. [/quote]

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- simonchettle ha detto...
- Utente
- Dic 5 2011, 21:35
Poor show

Not working for me in Australia with an English account

Country: Australia
Spotify lang: English UK (account registered and paid for in the UK)
Spotify Premium

25k Scrobbles, very disappointed with the lack of communication on this issue...

[quote][b][user]simonchettle[/user][/b] ha detto: Not working for me in Australia with an English account Country: Australia Spotify lang: English UK (account registered and paid for in the UK) Spotify Premium 25k Scrobbles, very disappointed with the lack of communication on this issue... [/quote]

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- BathDoctoUK ha detto...
- Utente
- Dic 5 2011, 23:02
Seems ok

Seems to be ok. Just logged on after not using it for a while

BathDoctorUK
www.bath-doctor-uk.co.uk

[quote][b][user]BathDoctoUK[/user][/b] ha detto: Seems to be ok. Just logged on after not using it for a while[/quote]

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- thegass ha detto...
- Utente
- Dic 6 2011, 9:04
you should just remove the app for now an re-release it when it really works. now it's far from beeing a "beta". not even alpha-state. disappointed

[quote][b][user]thegass[/user][/b] ha detto: you should just remove the app for now an re-release it when it really works. now it's far from beeing a "beta". not even alpha-state. disappointed[/quote]

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- mvuijlst ha detto...
- Abbonato
- Dic 6 2011, 9:36
No dice

same issues as above.

Country: Belgium
Spotify language: EN
Spotify Premium (Belgium)

Grr.

[quote][b][user]mvuijlst[/user][/b] ha detto: same issues as above. Country: Belgium Spotify language: EN Spotify Premium (Belgium) Grr.[/quote]

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- Knapster01 ha detto...
- Staff
- Dic 6 2011, 11:38
We're still working on this problem, as mentioned here.

Please note this is beta software and as such you may experience some problems, but rest assured we are working on fixing this issue amongst others. :)

Thanks for your patience in the meantime.

[quote][b][user]Knapster01[/user][/b] ha detto: We're still working on this problem, as mentioned [url=http://www.last.fm/group/Last.fm+for+Spotify/forum/1249115/_/2023773/1#f17394747]here[/url]. Please note this is beta software and as such you may experience some problems, but rest assured we are working on fixing this issue amongst others. :) Thanks for your patience in the meantime.[/quote]

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- FofR ha detto...
- Staff
- Dic 6 2011, 11:55
It's probably worth highlighting what the problems are. There are two issues that could be causing you to see no recommendations:

1. If you are not in the country that your Spotify registration is in we are returning the incorrect data set. This is because we relied on Geo IP. We've made a fix to instead pass in your Spotify country so that it will always be accurate and return the correct data set. This fix is with Spotify and will be rolled out shortly.

2. If you are in a "non-core" Spotify market e.g. Germany or Italy, we haven't correctly incorporated the full Spotify permissions into our back-end systems. So certain regions are missing, which is why you aren't seeing recommendations. Work is ongoing to incorporate these and when that work is completed the app will begin working as expected.

Thank you for your patience and we hope to have these problems resolved by the end of the week.

When the app is fixed a new version will automatically be downloaded via Spotify, you wont have to reinstall anything.

[quote][b][user]FofR[/user][/b] ha detto: It's probably worth highlighting what the problems are. There are two issues that could be causing you to see no recommendations: 1. If you are not in the country that your Spotify registration is in we are returning the incorrect data set. This is because we relied on Geo IP. We've made a fix to instead pass in your Spotify country so that it will always be accurate and return the correct data set. This fix is with Spotify and will be rolled out shortly. 2. If you are in a "non-core" Spotify market e.g. Germany or Italy, we haven't correctly incorporated the full Spotify permissions into our back-end systems. So certain regions are missing, which is why you aren't seeing recommendations. Work is ongoing to incorporate these and when that work is completed the app will begin working as expected. Thank you for your patience and we hope to have these problems resolved by the end of the week. When the app is fixed a new version will automatically be downloaded via Spotify, you wont have to reinstall anything.[/quote]

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- Alainn ha detto...
- Abbonato
- Dic 6 2011, 15:12
The demo of the new app looks pretty exciting:

The group to find the complete list of free music sites that scrobble to Last.fm

[quote][b][user]Alainn[/user][/b] ha detto: The demo of the new app looks pretty exciting: [youtube]http://www.youtube.com/watch?v=u63nEsll-wo[/youtube][/quote]

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- Marre ha detto...
- Abbonato
- Dic 6 2011, 19:48
Alainn, I wouldn't call that 'the new app', Driver Seat was just something that was made for Hack Day. It's just a showcase of what is possible with the last.fm and spotify API.

[quote][b][user]Marre[/user][/b] ha detto: Alainn, I wouldn't call that 'the new app', Driver Seat was just something that was made for Hack Day. It's just a showcase of what is possible with the last.fm and spotify API.[/quote]

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- Alainn ha detto...
- Abbonato
- Dic 6 2011, 23:01
*goes away to cry silently in the corner*

*sniff*

I was hoping for something like Music Maze in combination with my Last.fm-profile:

The group to find the complete list of free music sites that scrobble to Last.fm

[quote][b][user]Alainn[/user][/b] ha detto: *goes away to cry silently in the corner* *sniff* I was hoping for something like Music Maze in combination with my Last.fm-profile: [youtube]http://www.youtube.com/watch?v=finObm36V6Y[/youtube][/quote]

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- thegass ha detto...
- Utente
- Dic 7 2011, 11:21
FofR said:
It's probably worth highlighting what the problems are. There are two issues that could be causing you to see no recommendations:

1. If you are not in the country that your Spotify registration is in we are returning the incorrect data set. This is because we relied on Geo IP. We've made a fix to instead pass in your Spotify country so that it will always be accurate and return the correct data set. This fix is with Spotify and will be rolled out shortly.

2. If you are in a "non-core" Spotify market e.g. Germany or Italy, we haven't correctly incorporated the full Spotify permissions into our back-end systems. So certain regions are missing, which is why you aren't seeing recommendations. Work is ongoing to incorporate these and when that work is completed the app will begin working as expected.

Thank you for your patience and we hope to have these problems resolved by the end of the week.

When the app is fixed a new version will automatically be downloaded via Spotify, you wont have to reinstall anything.

1.) I'm in the country of my Spotify-Registration (Austria)
2.) I'm in a Spotify-Core-Market (Austria)

where is issue 3 which is:

it's only working in US and UK and we are unable to fix this for other official spotify-countries?

[quote][b][user]thegass[/user][/b] ha detto: [quote][b][user]FofR[/user][/b] said: It's probably worth highlighting what the problems are. There are two issues that could be causing you to see no recommendations: 1. If you are not in the country that your Spotify registration is in we are returning the incorrect data set. This is because we relied on Geo IP. We've made a fix to instead pass in your Spotify country so that it will always be accurate and return the correct data set. This fix is with Spotify and will be rolled out shortly. 2. If you are in a "non-core" Spotify market e.g. Germany or Italy, we haven't correctly incorporated the full Spotify permissions into our back-end systems. So certain regions are missing, which is why you aren't seeing recommendations. Work is ongoing to incorporate these and when that work is completed the app will begin working as expected. Thank you for your patience and we hope to have these problems resolved by the end of the week. When the app is fixed a new version will automatically be downloaded via Spotify, you wont have to reinstall anything.[/quote] 1.) I'm in the country of my Spotify-Registration (Austria) 2.) I'm in a Spotify-Core-Market (Austria) where is issue 3 which is: it's only working in US and UK and we are unable to fix this for other official spotify-countries? [/quote]

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- Knapster01 ha detto...
- Staff
- Dic 9 2011, 10:46
We've just ingested a whole load of catalogue information for all other core Spotify countries:

These countries are:

UK, US, Sweden, Norway, Finland, France, Spain, Germany, and the Netherlands.

We should be able to fix all other countries early next week, so if you're still seeing no recommendations please be patient, we're working on it! :)

[quote][b][user]Knapster01[/user][/b] ha detto: We've just ingested a whole load of catalogue information for all other core Spotify countries: These countries are: UK, US, Sweden, Norway, Finland, France, Spain, Germany, and the Netherlands. We should be able to fix all other countries early next week, so if you're still seeing no recommendations please be patient, we're working on it! :)[/quote]
Modificato da Knapster01 in data Dic 9 2011, 17:27

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- Marre ha detto...
- Abbonato
- Dic 9 2011, 13:20
I just downloaded the lastest Spotify preview version (0.8.0.815.g695aca78) and I still have no recommendations, artwork or recent tracks.

Also, _everytime_ I start Spotify and open the last.fm app I get the following message:
"It looks like you've changed your Last.fm credentials (in Spotify's preferences) since you last used this app."

[quote][b][user]Marre[/user][/b] ha detto: I just downloaded the lastest Spotify preview version (0.8.0.815.g695aca78) and I still have no recommendations, artwork or recent tracks. Also, _everytime_ I start Spotify and open the last.fm app I get the following message: "It looks like you've changed your Last.fm credentials (in Spotify's preferences) since you last used this app."[/quote]

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- Nixdorux ha detto...
- Utente
- Dic 9 2011, 16:54
Always the same problem on my side.

[quote][b][user]Nixdorux[/user][/b] ha detto: Always the same problem on my side.[/quote]

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- thegass ha detto...
- Utente
- Dic 11 2011, 13:38
Didn't know that germany is a core spotify country. since when is spotify available in germany?

[quote][b][user]thegass[/user][/b] ha detto: Didn't know that germany is a core spotify country. since when is spotify available in germany?[/quote]

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